Privacy Policy

INTRODUCTION

With this policy, we proceed to inform you of the data we collect from users, as well as the use and purpose we carry out with them

In this sense, we inform you that we will never request more information than we really need for the required services; Said information will not be shared with third parties, except legal obligation or previously obtaining your express authorization. Likewise, we will never use the data that you can provide us for a purpose other than that communicated.

It is the responsibility of the user of this website to read and follow carefully what is indicated in this privacy policy, both in the first access that you can make to this website as in those cases that re-enter new personal data, since this information may be modified due to the objective of complying with current regulations as well as its possible updates, without our having the obligation to notify you in advance. or notify users of these obligations, publishing on the provider's website being sufficient.

DATA CONTROLLER:

Name or business name: ETTERNAL MEMORY S.L.

NIF: B17762519

Postal address: Nou de Sant Francesc 7, 1º-1ª Barcelona 08002 Spain

Email: contact@eternal.com

ETTERNAL MEMORY S.L. as responsible for the Website, in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (RGPD) regarding the protection of natural persons in terms of the processing of personal data and the free circulation of these data and other current regulations on the protection of personal data, and by Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE), informs you that it has implemented the measures security measures, of a technical and organizational nature, to guarantee and protect the confidentiality, integrity and availability of the data entered.

COLLECTION AND TYPES OF DATA:

The data we collect is the data that the web user agrees to provide us with, and those that are necessary to be able to offer the service required in your case. The way to obtain them is done by filling in the contact form, or by using the newsletter services that we can offer. The type of said data will therefore be your name, ID, telephone number, profession data, bank details (to make, where appropriate, any payment), etc.

In this sense, we inform you that said type of data does not fall within the category of specially protected data.

PURPOSE OF THE TREATMENT:

Your personal data They will only be used for the purposes indicated below, giving your consent for each of the purposes in the corresponding section of the website:

In case of filling in the contact form, the purpose of the treatment is to attend to possible queries or to be able to provide you with the required information.

In the event of completing the newsletter subscription form, the purpose is to be able to send you all relevant communications or advertising, as long as the user has expressly accepted said shipment.

We inform you that at any time You can revoke your offered consent. To do this, you must send an email to the address contact@eternal.com communicating said revocation.

In this regard, we inform you that ETTERNAL MEMORY S.L. does not carry out SPAM practices, that is, we never send commercial emails when they have not been expressly requested previously by the user himself.

We inform you that we will not process your personal data for any other purpose than those described except for legal obligation or judicial requirement.

LEGITIMATION OF TREATMENT

The legal basis for data processing is your express consent that the user provides when filling in the corresponding form in order to receive the requested information. If the user does not provide the data as well as the consent, it will mean the impossibility of achieving the purposes described above.

In cases where there is a contractual relationship between the parties, the legitimacy for the development of the obligations derived from it will be the existence of the commercial relationship established between the parties.

The prospective or commercial offer of products and services is based on the consent that is requested, without in any case the withdrawal of this consent conditions the execution of the subscription contract.

DATA RETENTION PERIOD:

Your data will be kept for the duration of the business relationship with us or you exercise your right to cancel or oppose, or limit processing. Likewise, we will keep your data during the legally established terms in the applicable provisions.

RECIPIENTS OF ASSIGNMENTS OR TRANSFERS

We inform you that we do not assign, communicate or transfer the personal data that you provide us to any state or to third parties. Said data will only be communicated by court order or by legal regulations.

The information provided will only be that available at this time to the provider.

RIGHTS OF INTERESTED PERSONS

As an interested party, you have the following rights, in accordance with the General Data Protection Regulations (RGPD):

• Art. 15 GDPR, the right, to the extent indicated therein, to obtain information about the personal data that concerns you and that we process;
• Art. 16 GDPR, the right to obtain without undue delay the rectification or completion of the personal data that concerns you;
• Art. 17 GDPR, the right to obtain the deletion of personal data that concerns you, as long as the processing is not necessary:

- to exercise the right to freedom of expression and information,

- for compliance with a legal obligation,

- for reasons of public interest, or

- for the formulation, exercise or defense of claims ;

• Art. 18 GDPR, the right to obtain the limitation of the processing of your data when

- the interested party challenges the accuracy of the data,

- the processing is unlawful and you opposes the deletion of the data,

- we no longer need the data but you need it for the formulation, exercise or defense of claims, or

- you have opposed to processing under article 21 GDPR;

• Art. 20 GDPR, the right to receive the personal data that concerns you and that you have provided us, in a structured, commonly used and machine-readable format, or to request that they be transmitted to another person in charge;
• Art. 77 GDPR, the right to file a claim with a control authority.

As a general rule, you can contact the control authority of your usual place of residence or work or of the headquarters of our company.

In Spain:

Spanish Agency for Data Protection (AEPD)

Calle Jorge Juan, nº6

28001-Madrid

Telephone 901 100 099

https://www.aepd.es/

As a user, you have the right to withdraw the consent given at any moment. The withdrawal of consent will not affect the legality of the treatment carried out before the withdrawal of consent.

SECURITY MEASURES:

The data you provide us will be treated in an absolutely confidential manner. From the web portal, all the technical and organizational measures have been adopted, as well as all the levels of protection necessary to guarantee the security in the treatment of the data and to avoid its alteration, loss, theft, treatment or unauthorized access, in accordance with the state of the technology and nature of the data stored. Likewise, it is also guaranteed that the treatment and registration in files, programs, systems or equipment, premises and centers comply with the requirements and conditions of integrity and security established in current regulations.

SOCIAL NETWORKS

We inform you that ETTERNAL MEMORY S.L. You can have a presence on social networks. The treatment of the data that is carried out of the people who become followers in the social networks (and/or carry out any link or connection action through the social networks) of the official pages of this web portal will be governed by this section, as well as those conditions of use, privacy policies and access regulations that belong to the social network that is appropriate in each case and previously accepted by the user.

We inform you that we will treat your data with the purposes of correctly managing your presence on the social network, informing you of the provider's activities, products or services, as well as for any other purpose that the regulations of Social Networks allow.

The publication of contents that are illegal according to current regulations, or those that contravene good commercial practices or good faith, as well as those that violate the fundamental rights of people f physical, including all those that the owner of this web portal considers inappropriate. In this senseor, we inform you that we reserve the right to withdraw, without prior notice, any content that may be inappropriate.

CHANGES IN THIS PRIVACY POLICY

The owner of this web portal reserves the right to modify this policy to adapt it to new legislation or jurisprudence.

REVOCABILITY

The consent that the user gives can be revoked at any time, in the manner described above. Said revocation will take effect from the moment of its correct reception by the owner of the web portal.

LEGISLATION

All relationships and conditions that affect this website will be subject to Spanish law.